Shipping policy
Domestic Shipping Information
Most orders will process within 3-5 business days in our Chicago HQ from the day the order was placed. Once shipped, most orders arrive between 2-10 business days depending on your location. Take advantage of FREE SHIPPING on orders over $65usd (after any applied discounts, before taxes) within the contiguous United States.
Please note that shipping costs are subject to change at our discretion and need.
*Business days do NOT include the weekend as our operations run M-F.
🎁 Holiday Shipping Information🎁
Will be updated in winter of 2026!
Shipping Speeds
Shipping speeds displayed at check out will not speed up your processing time, so please plan ahead. The speeds listed at checkout only reflect shipping time once the order has been packed and handed over to the carrier. ***Please note: UPS shipping does not qualify for our free shipping incentive.*** Please make sure your address is correct as we cannot be responsible for incorrect addresses entered. Your order cannot be changed once it has been placed, so please double and triple check all your details prior to submissions.
Please allow additional fulfillment time during the holidays or large sales events as they tend to be the busiest times of the year for us.
The UPS shipping option is standard ground, and not expedited.
Please note: once a package is picked up from our Chicago, IL HQ, the tracking information and delivery responsibility is outside of our control. Once shipped, the carrier (USPS, UPS, etc) is responsible for delivery. Incorrect addresses inputted may cause fulfillment delays, so please make sure to double check your address prior to submitting your order.
International Orders
International customers: Please note, our free shipping incentive only applies to customers within the Contiguous United States. New territories have been added! The customer will be responsible for the payment of any VAT and other duties connected to your orders. Please plan ahead.
Pickup Orders
Want to pick your order up in person? Please visit one of our retail partners! We have several stocked shops in the city of Chicago, as well as other shops across the country. Please call ahead if you're looking for something specific. Shop Local --->
