***Holiday Shipping Information***Please note that we will be closed December 22nd - December 26th for the Christmas Holiday, and will also be closed December 30th - January 2nd for the New Year Holiday. We will be shipping orders up through December 21st, December 27th, 28th, and 29th, and back again January 5th after our Annual Inventory. Have a fantastic holiday!

Most orders will process within 3 business days in our Chicago HQ from the day the order was placed. Due to the holiday rush, there may be a slight delay in processing. Once shipped, most orders arrive between 2-5 business days depending on your location. Take advantage of FREE SHIPPING on order's over $50 (after any applied discounts, before taxes). All other orders will ship our domestic flat rate cost of $7 USD. Shipping speeds displayed at check out will not speed up your processing time, so please plan ahead. ***Please note: UPS shipping does not qualify for our free shipping incentive.***

Please make sure your address is correct as we cannot be responsible for incorrect addresses entered.

The UPS shipping option is standard ground, and not expedited.

Please note: once a package is picked up from our Chicago, IL HQ, the tracking information and delivery responsibility is outside of our control. Once shipped, the carrier (USPS, UPS, etc) is responsible for delivery. We are currently unable to replace packages that have been lost or are missing.

INTERNATIONAL ORDERS

International customers: Please note, our free shipping incentive only applies to customers within the Continguous United States. We are currently only shipping international parcels to Canada, Germany, and Mexico. Due to the complications that Brexit has caused, we are temporarily suspending shipping to the UK and Great Britain. We are hoping to add more territories back soon! The customer will be responsible for the payment of any duties connected to your orders. Please plan ahead.

2022 HOLIDAY CLOSURES

Our Chicago HQ ships orders business days M-F. We will not process or ship orders on the following dates:

• Thanksgiving - Thursday, November 24 + Friday, November 25
• Christmas Eve (in observance of) - Friday, December 23
• Christmas (in observance of) - Monday, December 26
• New Year’s Eve (in observance of) - Friday, December 30

2023 HOLIDAY CLOSURES

Our Chicago HQ ships orders business days M-F. We will not process or ship orders on the following dates:

• New Year's Day (in observance of) - Monday, January 2nd
• Inventory - Tuesday, January 3, 2023 + Wednesday, January 4
• Mr. Luther King, Jr. Day - Monday, January 16
• Memorial Day - Monday, May 29
• Juneteenth - Monday, June 19
• Independence Day - Tuesday, July 4
• Labor Day - Monday, September 4
• Indigenious People’s Day - Monday, October 9
• Thanksgiving - Thursday, November 23 + Friday, November 24
• Christmas Eve (in observance of) - Friday, December 22
• Christmas - Monday, December 25
• New Year’s Eve (in observance of) - Friday, December 29
• New Year’s Day - Monday, January 1
• Inventory - Tuesday, January 2, 2024 + Wednesday, January 3, 2024