Shipping Information

 Domestic Shipping Information

***USPS experiencing some shipping delays due to changes that the postmaster has implemented. Please allow an additional time for delivery once your order has shipped for USPS shipping. Read more here.***

Most orders will process within 3-5 business days in our Chicago HQ from the day the order was placed due to the holiday rush. Once shipped, most orders arrive between 2-5 business days depending on your location. Take advantage of FREE SHIPPING on order's over $50 (after any applied discounts, before taxes). All other orders will ship our domestic flat rate cost of $7 USD. Shipping speeds displayed at check out will not speed up your processing time, so please plan ahead. ***Please note: UPS shipping does not qualify for our free shipping incentive.***

Please make sure your address is correct as we cannot be responsible for incorrect addresses entered.

The UPS shipping option is standard ground, and not expedited.

 

Please note: once a package is picked up from our Chicago, IL HQ, the tracking information and delivery responsibility is outside of our control. Once shipped, the carrier (USPS, UPS, etc) is responsible for delivery. We are currently unable to replace packages that have been lost or are missing.

 

INTERNATIONAL ORDERS

International customers: because of the current pandemic, we are only able to ship parcels to Canada, Germany, and Mexico. Due to the complications that Brexit has caused, we are temporarily suspending shipping to the UK and Great Britain. We are hoping to add more territories back soon! The customer will be responsible for the payment of any duties connected to your orders. Please plan ahead.

 

2022 HOLIDAY CLOSURES

Our Chicago HQ ships orders business days M-F. We will not process or ship orders on the following dates:

  • Inventory - Monday, January 3 + Tuesday, January 4
  • Mr. Luther King, Jr. Day - Monday, January 17
  • Memorial Day - Monday, May 30
  • Independence Day - Monday, July 4
  • Labor Day - Monday, September 5
  • Indigenous People’s Day - Monday, October 10
  • Thanksgiving - Thursday, November 24 + Friday, November 25
  • Christmas Eve (in observance of) - Friday, December 23
  • Christmas (in observance of) - Monday, December 26
  • New Year’s Eve (in observance of) - Friday, December 30
  • Inventory - Monday, January 2, 2023 + Tuesday, January 3, 2023